Welcome to SafePoint Monitoring Services (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of safepointmonitoring.com and our services, including CCTV surveillance services, CCTV camera installation, and fire alarm/security system installation.
By accessing our website or using our services, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
1. Services
SafePoint Monitoring Services provides:
CCTV surveillance system services
CCTV camera installation and maintenance
Fire alarm and security system installation
Related security solutions
Service details, pricing, timelines, and scope will be discussed and agreed upon before starting any project.
2. Use of Website
By using this website, you agree that you will:
Use the website only for lawful purposes
Not misuse, hack, or attempt to disrupt the website
Not copy, distribute, or exploit website content without permission
We reserve the right to restrict or terminate access if misuse is detected.
3. Quotes & Pricing
All quotations provided are estimated unless stated otherwise
Prices may vary based on site conditions, equipment requirements, or customer requests
Any additional work outside the agreed scope may result in extra charges
Final pricing will be confirmed before service execution.
4. Payments
Payment terms will be communicated before service commencement
Advance payment may be required for equipment or installations
Late or incomplete payments may result in service delays or suspension
All payments must be made through approved methods provided by the Company.
5. Installation & Access Requirements
The client agrees to:
Provide safe and reasonable access to the installation site
Ensure power supply, internet connectivity (if required), and mounting permissions
Obtain any required approvals from building management or authorities
Delays caused by lack of access or approvals are not our responsibility.
6. CCTV Surveillance Responsibility
Recorded footage and surveillance data belong solely to the client
We do not monitor, store, or access footage unless authorized or legally required
Clients are responsible for complying with local privacy and surveillance laws
SafePoint Monitoring Services is not liable for misuse of surveillance systems by the client.
7. Warranty & Maintenance
Equipment warranty (if any) is subject to manufacturer terms
Warranty does not cover damage caused by misuse, accidents, power issues, or unauthorized modifications
Maintenance services, if requested, may be covered under a separate agreement
8. Refund Policy
Refunds are governed by our Refund Policy, available on our website.
Custom installations, completed services, and installed equipment are generally non-refundable unless stated otherwise.
9. Limitation of Liability
To the maximum extent permitted by law:
We are not liable for indirect, incidental, or consequential damages
We are not responsible for losses caused by system misuse, power failure, internet issues, or third-party interference
Our liability, if any, is limited to the amount paid for the specific service
10. Intellectual Property
All website content, including text, logos, graphics, and images, is the property of SafePoint Monitoring Services and may not be copied or reused without written permission.
11. Third-Party Services
Our services may involve third-party equipment or software. We are not responsible for third-party terms, performance, or failures beyond our control.
12. Termination of Services
We reserve the right to suspend or terminate services if:
Terms are violated
Payments are not made
Unlawful or unsafe use of systems is detected
Clients may terminate services subject to agreed terms and outstanding payments.
13. Changes to Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated terms.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in the region where services are provided.
15. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Website: https://safepointmonitoring.com
Email: info@safepointmonitoring.com
Phone: +92 333 1021026